Bjarni Bemar: Created page with "Category:Properties Category:Property_Setup Category:Prices_and_Availability Category:Bookings ''This page is about the menu SETTINGS->PROPERTIES->BOOKING RUL..."

2018-06-15T14:39:10Z

Created page with "Category:Properties Category:Property_Setup Category:Prices_and_Availability Category:Bookings ''This page is about the menu SETTINGS->PROPERTIES->BOOKING RUL..."

New page

[[Category:Properties]]
[[Category:Property_Setup]]
[[Category:Prices_and_Availability]]
[[Category:Bookings]]
''This page is about the menu SETTINGS->PROPERTIES->BOOKING RULES''

== Rules ==
You have a choice on booking rules which define how bookings from your own web site are treated:

'''1. Automatically Confirmed online bookings'''

*No Deposit - auto confirmed booking with no deposit

'''2. On Request Bookings''' - Bookings that have to be confirmed manually.

*Request Only - booking to be confirmed manually

Additional rules you can set are:

*Block the room - no availabilty will be shown for blocked rooms
*Do not block the room

'''3. Collect credit card details to process the card manually through your own bank or merchant account'''

*Request CC - request only with Credit Card collection
*Collect CC - number collected but not charged
If you want to collect credit card number for security you can set the amounts under SETTINGS -> PROPERTIES -> CREDIT CARD COLLECTION

'''4. Online Deposit Collection'''

If you want to collect a deposit Payment you can define two different deposit payments. You can set the amounts under SETTINGS -> PROPERTIES -> PAYMENT COLLECTION
*Deposit Payment 1 - auto confirmed with depostit payment
*Deposit Payment 2 - auto confirmed with deposit payment

'''4. Black out Property'''

If you do not want to accept new bookings for a certain period (for example if you are closed for the season) you wan set a blackoout
*Blackout period - no new bookings accepted

== Hierarchy of Rules ==
The default booking rules for the whole property can be overridden
*by the booking rule for an offer set in SETTINGS->PROPERTIES -> OFFERS
*the "Booking Type" set in the "Summary" tab of a rate can override the rule set in SETTINGS->PROPERTIES->BOOKING RULES and the rule set in SETTINGS->PROPERTIES -> OFFERS

== Periods ==
Booking Rules define the options and rules applying to all bookings or bookings within a certain period. You have following options:
*'''Normal Bookings''' -the booking type for normal bookings. If a booking includes normal and near term dates the booking type will be as set for near term dates. If a booking includes normal and exceptional dates the booking type will be as set for exceptional dates.

*'''Near Term Bookings''' - You can select how many days in advance to consider a near term booking and the style of booking completion for near term bookings. You may use a different strategy than your normal bookings. If a booking includes near term and exceptional dates the booking type will be as set for exceptional dates.

*'''Exceptional Period Booking''' - The exceptional period is a period you can define to use a special booking style or blackout period. It includes all dates between the first and last night. This may be used to easily blackout a date range. Another example would be to only accept On Request bookings during the exceptional period while still accepting Automatic bookings at other times.

== Spam Protection ==

You can protect yourself from spam via your booking page in SETTINGS -> PROPERTIES -> BOOKING RULES -> GUEST VERIFICATION

*Set "On Screen Captcha code" to "Must be Entred" so your guests will have to enter a captcha code to proceed the booking

*Set "Code Sent to Email Address" to "Must be Entred" and your guest will only be able to proceed the booking after they enter a code that has been automatically sent to them.

== Troubleshooting ==
If you think the wrong booking rule is applied check your settings for:
SETTINGS->PROPERTIES->BOOKING RULES "Booking Type"
SETTINGS->PROPERTIES-> OFFERS "Booking Type"
Setting for "Booking Type" set in the "Summary" tab of your rates

If you have set different RULES for Normal Bookings and Near Booking - Deposit Collection :
SETTINGS->PROPERTIES->BOOKING RULES "Normal Booking" - Deposit Collection 1 - auto collection with deposit collection
SETTINGS->PROPERTIES->BOOKING RULES "Near Term Booking" - Deposit Collection 2 - auto collection with deposit collection
Also ensure you have SETTINGS->PROPERTIES->BOOKING RULES -> DAILY PRICING STRATEGY-> BOOKING TYPE = DEFAULT (set by property booking rules)

Booking Rules - Revision history

Bjarni Bemar: Created page with "Category:Properties Category:Property_Setup Category:Prices_and_Availability Category:Bookings ''This page is about the menu SETTINGS->PROPERTIES->BOOKING RUL..."