Bjarni Bemar: Created page with "Category:Channel Manager Category:Error Messages from Channels Category:Set up Instructions ''This page is about the menu SETTINGS->CHANNEL MANAGER->TRIPADVISOR R..."

2018-06-13T15:31:24Z

Created page with "Category:Channel Manager Category:Error Messages from Channels Category:Set up Instructions ''This page is about the menu SETTINGS->CHANNEL MANAGER->TRIPADVISOR R..."

New page

[[Category:Channel Manager]]
[[Category:Error Messages from Channels]]
[[Category:Set up Instructions]]
''This page is about the menu SETTINGS->CHANNEL MANAGER->TRIPADVISOR RENTALS''
https://www.tripadvisor.com/Rentals

__TOC__
== Capabilities==
*Create new listings
*Update existing listings
*Send and update content information
*Send and update pictures
*Bemar/Beds24.com can export listing content
*Bemar/Beds24.com can export inventory
*Bemar/Beds24.com can export prices
*Bemar/Beds24 can apply a multiplier to the prices
*Bemar/Beds24 can import bookings, modifications to bookings and enquiries. Enquiries are imported as "Request" bookings.
For details please [[Channel_Manager_Capabilities|click here]].

TripadvisorRentals allows you to synchronise inventory, rates and content. Sending content is optional.

== Limitations==
*Tripadvisor makes the XML connection available to TripadvisorRentals customers with 5 or more listings.
*A listing can not be activated until the full location (address, latitude, longitude) has been checked by Tripadvisor. After Tripadvisor has checked the location it can not be changed.
*Tripadvisor does not support room types, the connected Bemar/Beds24 room type should have a quantity of one. You can [[Combine_individual_rooms_into_a_roomtype|set up virtual roooms]] to create room types for other channels like booking.com if necessary

== Before you connect ==
'''Prices'''
*We can only send availability if you have set up prices which are activated for this channel. This tutorial gives general information how to [[Setting_Prices_for_Booking_Channels|set prices for channels]].

'''Bookings'''

Upcoming bookings will automatically import. If you previously used iCal to import bookings these will get cancelled if Tripadvisor sends a modification. The modified booking will import via XML.

'''Rooms and room types'''

If you sell rooms individually on TripadvisorRentals and want to sell them on other channels like Booking.com as a "roomtype" with a quantity of more than one you can [[Combine_individual_rooms_into_a_roomtype|set up virtual roooms]].

== Connect to TripadvisorRentals ==
=== Connect to your TripadvisorRentals Account===
*Send an email to pmsupport@tripadvisor.com and ask to be connected to Bemar/Beds24 channel manager via the TripadvisorRentals Content API.
Give them your Bemar/Beds24 account number (owner ID) which you can find under SETTINGS-ACCOUNT and tell them this is your Bemar/Beds24 external account reference.

Activation is per Bemar/Beds24 account. All properties owned by a Bemar/Beds24 account can be connected.

==== Map existing listings====
*Click on "View Listings in Account". You will see a list if your TripadvisorRentals listings with their listing IDs.
*When you click on "view data from channel" you will see the content TripadvisorRentals returns for the listing.
*Select the corresponding room in Beds24 and click "Connect".

==== Create a new TripadvisorRentals lisiting ====
Tick the information you want to send "Inventory", "Bookings", "Prices" "Content" (one or more) then SAVE. If you have no content errors a "Publish" button will appear. After you have clicked "Published" you will see an "Update" button. When you click on "View Listings in Account" you will see the new listing in the list.

There may be a delay before the listing goes live while Tripadvisor reviews the listing.

If you have content errors you will see a button "Fix content errors" which will take you to the page where you can see your problems.

==== Activation====
*Click on "View content sent to Tripadvisor Rentals" and on "View Actual Data" to check the information which will be sent is correct.
*Go to SETTINGS->CHANNEL MANAGER->TRIPADVISOR RENTALS ->SPECIFIC CONTENT and make sure "Active" is set to YES.
*Then tick the information you want to send "Inventory", "Prices" "Content" (one or more) then SAVE to start the sync.

== Prices ==
Daily prices or Rates with the "Tripadvisor Rentals" channel ticked and set as offer 1 will send to Tripadvisor Rentals. The price sent is a room price, only ONE price can be sent per date. Also a minimum stay can be sent. If you have multiple prices activated for TripadvisorRentals with different minimum stays the system will send the price with the lowest minimum stay.

In SETTINGS->CHANNEL MANAGER->TRIPADVISOR RENTALS ->SPECIFIC CONTENT you can set

*The number of guests for which the price applies.
*An extra person price.

=== Price Multiplier===
If you want to add a multiplier to your prices add a '''*''' followed by the multiplier number to your hotel id.

The multiplier applies to all prices and fees which are sent.

For example a hotel id setting '''123456*1.23''' will multiply all prices by 1.23 sent for hotel id 123456. (i.e. raised by 23%)
Lower prices can be sent with a multiplier less than 1, i.e. '''123456*0.85''' will send a price 85% of the normal price (i.e. lowered by 15%)

To convert the price of bookings imported add a * after the multiplier, for example '''123456*1.23*''' will divide the price of the booking by 1.23.

You can also use currency conversion template variable. All currencies supported by the booking page currency selector can be used.

For example *[CONVERT:IDR-EUR] will convert Indonesian Rupees to Euros.

=== Currency===
You can set the currency you want to send in SETTINGS->CHANNEL MANAGER->TRIPADVISOR RENTALS->SPECIFIC CONTENT. If Tripadvisor requires a different currency from the one you use in Beds24 you can use the "Currency" setting and the "Multiplier to adjust the currency.

=== Fees and Tax===
In SETTINGS-> CHANNEL MANAGER-> PROPERTY CONTENT-> ROOM CONTENT you can set
*Cleaning fee
*Security deposit

A tax percentage for taxes which are not included in the price can be entered in SETTINGS->CHANNEL MANAGER->TRIPADVISOR RENTALS->SPECIFIC CONTENT.

== Content ==
Go to SETTINGS->CHANNEL MANAGER->TRIPADVISOR RENTALS->CONTENT DATA and check the content information sent to Tripadvisor Rentals is correct.

Tripadvisor does not allow Email addresses or contact information in descriptive texts.

'''Following information can not be changed after the listings have been activated on Tripadvisor:'''
*address (all settings)
*latitude
*longitude
*property type
*bed configuration
Make sure these are set up correctly in Bemar/Beds24 before you send anything to Tripadvisor.

=== Define Bedrooms and Bathrooms===
They can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room (SETTING->PROPERTIES->ROOMS->SET UP).

Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.

Criteria which only applies to one room should be entered in the room.

Make sure you do not create duplicates.

Example 1: All units (rooms) have one bedroom and one bathroom. In this case you can set up the bedroom and bathroom in SETTING->PROPERTIES->DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with one bedroom and another unit with two bedrooms. In this case set the bedrooms up in SETTING->PROPERTIES->ROOMS->SET UP.

Bedrooms and bathrooms are configured by feature codes which are entered in the "Features" field.

*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Bedroom" or "Bathroom".
*Set the type and use the selectors to define the features within each room.
*If you have multiple bedrooms or bathrooms make sure you define them all. If you have more than 2 rooms click "Close" and SAVE. The system will then automatically add more rooms when you click on the "Edit" button again.
*Close the pop up and then press SAVE.

You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.
Tripadvisor Rentals does not support all features Bemar/Beds24 offers. For a list of all feature codes Tripadvisor Rentals supports see "All feature codes" below.
==== Amenities====
Amenities can be set up for the property (SETTING->PROPERTIES->DESCRIPTION) or per room (SETTING->PROPERTIES->ROOMS->SET UP).

Criteria which apply to all rooms in the property should be set up with the property. They will be automatically applied to all rooms in the property.

Criteria which only applies to one room should be entered in the room.

Make sure you do not create duplicates.

Example 1: All units (rooms) have Wifi. In this case you can set up the Wifi in SETTING->PROPERTIES->DESCRIPTION. The number will be applied to all room/units.

Example 2: You have one unit with Wifi one and another unit without Wifi. In this case set the Wifi up in SETTING->PROPERTIES->ROOMS->SET UP.

Features and amenities are configured by feature codes which are entered in the "Features" field.

*Click on the "Edit " button next to the "Features" field.
*In the pop up click on "Amenities".
*Tick the amenities you provide.
*Close the pop up and then press SAVE.

You can also manually add bedrooms and bathrooms and amenities. For more information see "All feature codes" below.
Tripadvisor Rentals does not support all features Bemar/Beds24 offers. For a list of all feature codes Tripadvisor Rentals supports see "All feature codes" below.

=== Languages ===
We can only send one language. You can set the language in SETTINGS->CHANNEL MANAGER->TRIPADVISOR RENTALS->SPECIFIC CONTENT.

=== Pictures===
In SETTINGS->CHANNEL MANAGER->TRIPADVISOR RENTALS -> SPECIFIC CONTENT you can set which pictures are sent.

Tripadvisor only allows cover (first) pictures in landscape format.

=== Check if data is complete and correct===
Go to SETTINGS->CHANNEL MANAGER->TRIPADVISOR RENTALS ->CONTENT or click on the "View content sent to Tripadvisor" link.

To update the listing content click on the links on this page. and check the information which will be sent to Tripadvisor Rentals is correct and complete.

If you do not meet the minimum requirements Tripadvisor Rentals might reject all data sent.

To check which information is sent to Tripadvisor Rentals click on the "View content sent to Tripadvisor Rentals" link. This will show you the raw data. A click on "View Actual Data" will show you which prices are sent.

=== All feature codes ===
You can also manually add bedrooms and bathrooms and amenities typing the feature codes exactly as listed below into the "Features" field.

Each room feature code can have additional features added to it separated by a space which will list the features within this room. Multiple rooms can be added.

AIR_CONDITIONING

BALCONY

BEACH_FRONT

BEACH

LAKE

BICYCLE

BOAT

CABLE

SATELLITE

CEILING_FAN

HEATING

POOL_CHILDREN

CITY

CYCLING

DISHWASHER

DRYER

DVD

ELEVATOR

FREEZER

FIREPLACE

FISHING

GAME_ROOM

GOLF

GRILL

GYM

POOL_HEATED

HIKING

HORSE_RIDING

CLEANING_INCLUDED

POOL_INDOOR

INTERNET

IRON_BOARD

HOT_TUB

KETTLE

LINENS

MICROWAVE

MOUNTAIN_VIEW

OCEAN_VIEW

DECK_PATIO_UNCOVERED

TABLE_TENNIS

POOL_TABLE

PRIVATE_YARD

PARKING_INCLUDED

REFRIGERATOR

RURAL

SAUNA

SKIING

STAFF

STEREO

SAFE

STOVE

ROOF_TERRACE

TENNIS

TOASTER

TOWELS

TRAMPOLINE

TV

POOL

POOL_PRIVATE

WASHER

WATERFRONT

WATER_SPORTS

WATER_VIEW

WIFI

== Updates ==
Changes to availability and prices will be instantly sent to the channel. Changes for other settings for example minimum stays will send with the next update. Click on "Update" if you want to push them through instantly.

==Common Errors==

'''Validation failures prevented publishing ACTIVATION / PASS_MANUAL_VERIFICATION Violation '''
TripAdvisor might need a Identification validation, you should have received a email from Tripadvisor with further instructions, if not please contact Tripadvisor.

== Disconnect ==

Tripadvisor Rentals - Revision history

Bjarni Bemar: Created page with "Category:Channel Manager Category:Error Messages from Channels Category:Set up Instructions ''This page is about the menu SETTINGS->CHANNEL MANAGER->TRIPADVISOR R..."